Manage alerts and notifications guide

Notifications alert lecturers, students and other enrolled users about events in Moodle such as new forum posts, assignments needing grading or badges awarded.

1. Select the arrow next to your profile picture in the top right corner to access the User menu.
2. From the User menu, select Preferences. 
3. From the Preferences page select, Notification preferences.

The Notification preferences page brings up a screen with On/Off options where users can choose how they wish to be notified both when logged in and logged out of Moodle. You can choose between on and off options for:

• Web notifications with Moodle. These can be accessed via the bell icon on the top navigation menu of any Moodle page.
• Email notifications sent to your City email.

You can toggle the on/off buttons to update your notifications for different activities in Moodle. If a notification displays the text Locked you will not be able to change the notification preference that has been set by default.

Email notifications are locked for Moodle Assignment activity to ensure that students receive an email notification on submission of coursework to the Moodle assignment activity.

The following list explains some of the activity types where users can specify their personal preference:

• Moodle Assignment notifications, if on, will send a notification to the user when they have submitted an assignment to a Moodle assignment activity.
  • This is separate notification to Turnitin assignment, video assignment or peer assessment which each have their own notification settings.
• Feedback, if on, will send a notification when a student/staff member has submitted a Feedback survey.
• Forum, if on, will send notifications for forums a user is subscribed to. This is the master setting for Forum subscription handling.
• Lesson, if on, will send notifications when a lecturer has graded an essay question in the Lesson activity.
• Scheduler, if on, will send notifications when slots can be booked, when a booking is made, or cancelled, and of appointment reminders.

Turnitin Assignment notifications default to on to ensure that students receive an email notification on submission of their Turnitin assignment. As a staff member you will need to toggle these notifications off as this feature has been known to notify staff after minor Turnitin releases. These notifications are available under Turnitin Assignment and Turnitin plagiarism plugin.

Please note: If you have created a mailbox rule to forward any incoming email automatically from example@city.ac.uk to someone@gmail.com this will no longer work. You will also be notified by a non-delivery email that your organisation does not allow external forwarding. 

Dismiss existing web notifications

To clear existing web notifications.

1. Select the notification (bell icon) to the right of the top navigation menu in Moodle.
2. Select the tick icon to mark all your web notifications as read.
3. This will clear existing web notifications.