It can take time for your media to upload to Kaltura MediaSpace and then be processed by the system. This can be anywhere from a couple of minutes to more than half an hour, depending on the size and format of your media file. The following image will appear in place of your media whilst it processes:
We always recommend that you give yourself at least an hour to upload and allow the system to process your file. You can then preview and submit your work.
If several hours have passed and you are still seeing the "Media is being processed" image (above), please contact IT Self Service Portal.
This screencast provides practical tips to improve your videos and demonstrates how to submit a video to a Video Assignment activity.
First, you need to upload your video to MediaSpace and then you can submit it to the Video Assignment.
In Moodle 3.9, login to moodle.city.ac.uk and select your photo on the top-right of the screen. The user menu will open. Select My Media.