Live Chat guide

1. When you open a Chat activity, select the link to Past sessions on the Contextual navigation menu. 
2. Select List all sessions. A list of sessions will display.

   

3. You can filter the sessions to show completed sessions only by selecting the link to List just completed sessions. 
4. Review Chat messages in a session by selecting See this session.
5. Delete session by selecting Delete this session.

When the chat room has been idle for 5 minutes, Moodle automatically saves the session and starts a new one. If there are pauses of more than 5 minutes in a single chat room, the record of the session will be split into two sessions, regardless of whether the chat room was closed at any point.