Submit Moodle Assignment guide

It can take time for your file to be uploaded to Moodle and for it to be processed by Turnitin. This can be anywhere from a couple of minutes to up to 30 minutes per file, depending on the size and format of your file and your connection speed. Ensure you leave yourself adequate time to successfully submit your assignment, especially if you are submitting multiple large files.

Turnitin may be enabled on Moodle assignments. Please refer to the guidance on Turnitin's accepted file types and file size and naming conventions before you submit your file.

1. Select the Assignment from the relevant section of your module or Timeline (on your Moodle Dashboard).
   • You can also select the Assignments link in your Module Dashboard to open a list of all your Moodle assignments. Select the relevant assignment to open it.
   • On Grid format, open the Block drawer and navigate to the Activities block, select the link to Assignments.
2. View or download any additional files that may have been added for use in the assignment, such as example submissions or answer templates. The files will be available under the instructions in the assignment description.
3. Select Add submission to upload your assignment.
   • You may need to agree to the Turnitin End-User Licence Agreement - see Turnitin box below for further instructions if required.
4. The File submissions screen will display.
5. Review and check the submission declaration box to confirm that your work is entirely your own (or that of your group, if submitting a group assignment).
6. To submit your assignment, you can simply drag and drop your assignment file(s) from your computer desktop or file manager or use a file picker via the Add icon. 
7. Select Save changes to submit your assignment.

Drag and drop

To submit your assignment, you can simply drag and drop your assignment file(s) from your computer desktop or file manager. 

1. Find your file on the drive or folder in which it is saved.
2. Resize the window, so that the browser and the Moodle module are visible.
3. Select and hold on the relevant file that you want to upload to Moodle and drag it into the file submissions box.
4. Drop your file onto into the box by releasing the selection. This may take a few moments so please be patient.
5. The file will appear in the box when it has been uploaded.

File picker

You can use the manual method by selecting the Add icon on the top left of the upload tool.

1. Once you have selected the Add icon a File picker window will open.
2. Ensure Upload a file is selected. Select Choose File.
3. Browse to the drive on your computer where your file is saved. Select the file that you want to upload.
4. Select Open.
5. You will be brought back to your assignment submission area and the file will appear in the box.
6. Select Upload this file.
7. Your assignment submission area will display your uploaded file.

1. Select Save changes to save your submission.
2. The file will appear on the page and the Submission status will update to Submitted for grading. If your lecturer is using Turnitin with this assignment and if your file has been successfully submitted to Turnitin, you will see a unique Turnitin ID for your submission.
3. You will receive a notification to your City email inbox stating that the submission has been added.

If your lecturer is using Turnitin within the Moodle assignment, and if this is your first time submitting to Turnitin for the new academic year, you might also be presented with an End-User Licence Agreement (EULA) to review and accept before submitting your assignment. There is currently no box to check, but you will need to select the link to open the End-User Licence Agreement (EULA): 

1. Review the EULA and scroll down the page to select I agree.
2. Select away from the confirmation page to continue you assignment submission. If you do not accept the EULA you will not be able to complete your assignment submission.
3. The TurnitinUK User Agreement will open up in a new window, unless your browser has pop-up blocking turned on. To view the blocked pop-up page:
   • Firefox: When the pop-up window is blocked you will be able to see a message in the browser address bar. To view the agreement page, select Options and then allow popups for moodle.city.ac.uk
   • Internet Explorer: Internet Explorer will display a message at the bottom of the page to indicate that a pop-up page has been blocked. Select Allow once if you wish to only see the current blocked page. We recommend you to select the option to Always allow from Options for this site menu.
   • Chrome: Chrome will display a message in the address bar to indicate that it has blocked a pop-up page.

4. If your pop-ups are blocked initially, and you then unblock them, you will need to select the link again to read and accept the Turnitin EULA.

When you submit a file to a Moodle assignment with Turnitin enabled, you may receive an error message that prevents your submission from uploading successfully to Turnitin.
Some of the errors such as file exceeds maximum allowed size and user has not accepted end user agreement are clear to understand and easily rectifiable by following the guidelines set in the Submit Turnitin Assignment Guide.

There are other errors that are not so clear to understand such as:

• problem creating the module in Turnitin (see API logs) 
• problem editing the module settings in Turnitin (see API logs) 
• no accessible content in the file pool 
• XML response could not be parsed 

To rectify these errors, please try the following:

1. If the file name of your submission is over 40 characters, change the file name of your submission and resubmit the file.
2. If  you converted the assignment file from Word to PDF, we have found changing the file name and resubmitting the assignment works.
3. If the file name has any punctuation apart from underscores, remove punctuation from the file name and resubmit.
4. If the file name & file name convention is OK, sometimes, simply changing the file name helps push the paper through to Turnitin. 

Note: If you don't seem to have the ability to resubmit or if the deadline has passed, please contact your Course Officer who can assist.