Sometimes you need to locate the source file originally created by Kaltura Capture. Alternatively, Kaltura Capture may not have uploaded your content to MediaSpace correctly.
Unless you have changed the Save location in Kaltura Capture's settings, your recordings are saved on the same device you used to record and can be found using the instructions for both PCs and Macs, below.
Note that these instructions are for a standard narrated screen recording (without webcam footage). Once located, you can upload the source file directly from your computer to your MediaSpace storage, rather than letting Kaltura Capture do it for you