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Zoom staff guide

Zoom is one of the University's Virtual Classrooms. This guide will help you to activate your Zoom account and get your Zoom live sessions set up for teaching.

FAQ

Zoom recordings are available via the Zoom portal for 24 months. To provide a more integrated experience for students and to edit your recording, you must download the recording from Zoom and upload it to MediaSpace or Echo360 and then share it to students via Moodle. If you leave the University your Zoom account will be removed and all recordings deleted.

Seven days prior to your recording being deleted, you will receive an email from Zoom alerting you to an upcoming recording deletion. To recover the recording, select the link in the email and you will be directed to the Zoom portal. Select the Recover button to recover the recording.

Prior to leaving the University, staff users can complete a Zoom transfer request form on IT Self Service Portal to transfer cloud recordings and/or upcoming meeting schedules to a colleague. Alternatively staff members can downloaded relevant recordings from Zoom and upload to MediaSpace or integrate their Zoom recordings with Echo and publish them to the relevant Echo sections to ensure teaching recordings remain available for two years.

If the staff leaver does not complete this form, their Zoom account is set to a basic account once they are removed from Active Directory. After 60 days the account is deleted from Zoom and all recordings are also deleted and these cannot be retrieved.

Yes, external users can join a Zoom meeting as long as they have a Zoom account. All they need is a Basic account which is free and easy to set up.. While scheduling the meeting you will need to set the Require authentication to join setting to Sign in to Zoom. Remind @city.ac.uk users to sign in with their university credentials. Activate the waiting room and set it to Users not in your account. This means that @city.ac.uk users will join the meeting and External users will be directed to the Waiting Room. Further guidance on settings is available from Schedule meeting with students and an external presenter.

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