Prior to leaving City, staff users can complete a Zoom transfer request form on IT Self Service Portal to transfer cloud recordings and/or upcoming meeting schedules to a colleague. Alternatively staff members can downloaded relevant recordings from Zoom and upload to MediaSpace or integrate their Zoom recordings with Echo and publish them to the relevant Echo sections to ensure teaching recordings remain available for two years.
If the staff leaver does not complete this form, their Zoom account is set to a basic account once they are removed from Active Directory. After 60 days the account is deleted from Zoom and all recordings are also deleted and these cannot be retrieved.