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Zoom staff guide

Zoom is one of City's Virtual Classrooms. This guide will help you to activate your City Zoom account and get your Zoom live sessions set up for teaching.

FAQ

Zoom recordings are available via the Zoom portal for 24 months. To provide a more integrated experience for students and to edit your recording, you must download the recording from Zoom and upload it to MediaSpace or Echo360 and then share it to students via Moodle. If you leave the university your Zoom account will be removed and all recordings deleted.

Prior to leaving City, staff users can complete a Zoom transfer request form on IT Self Service Portal to transfer cloud recordings and/or upcoming meeting schedules to a colleague. Alternatively staff members can downloaded relevant recordings from Zoom and upload to MediaSpace or integrate their Zoom recordings with Echo and publish them to the relevant Echo sections to ensure teaching recordings remain available for two years.

If the staff leaver does not complete this form, their Zoom account is set to a basic account once they are removed from Active Directory. After 60 days the account is deleted from Zoom and all recordings are also deleted and these cannot be retrieved.

Yes, external users can join a Zoom meeting as long as they have a Zoom account. All they need is a Basic account which is free and easy to set up.. While scheduling the meeting you will need to set the Require authentication to join setting to Sign in to Zoom. Remind City users to sign in with their City accounts and activate the waiting room and set it to Users not in your account. This means that City users will not be added to the waiting room but External users will be directed to the Waiting Room and will need to be admitted to the meeting. Further guidance on settings is available from Schedule meeting with students and an external presenter.

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