This page gathers together the known issues and bugs in Moodle 4. Some of these are still being worked on by IT and others are issues that cannot be resolved and where possible we provide a work-round.
After students have submitted to a Video assignment, the assignment still shows as being outstanding on the Timeline block on the Moodle Dashboard (home page). After the due date, the assignment shows as overdue.
The issue has been logged and is being investigated.
LEaD advise staff not to use subsections with the Grid format as the addition of subsections breaks the previous and next links that students use to navigate the module.
Grid is a third-party plugin and the issue has been logged with the developer.
On modules with over 60 sections, users may receive an error message on closing some sections. Refreshing the page resolves the error.
codingerror: Coding error detected. It must be fixed by a programmer: Invalid value in set_user_preference() call, value is too long for the value column.
The issue is being investigated by Moodle.
Essay questions which require students to provide an answer as online text will not generate a Turnitin Similarity Report.
Change these Essay questions from online text response to file upload responses. File uploads using accepted file types for similarity will generate a Similarity Report that you can review.
This issue has been raised with Turnitin.
Moodle's new text editor Tiny is stripping some tags when text is edited, especially empty tags.
IT have already resolved an issue where icons were being stripped from text introductions and are currently reviewing other common empty tags to add to the Tiny configuration.
The next section navigation title and arrow is obscured when the block drawer is opened on Grid format.
This has been reported to IT to explore next steps.
Sections that are hidden in a source module with Grid format applied become visible in the destination module after rollover. Only the section title and summary become visible. Activities and resources added to the section via the activity chooser do not become available to students.
The workaround it to manually check that sections that are meant to be hidden from students remain hidden on destination modules following rollover.
You may have noticed that the Forum added to each module to send messages to students is displaying as News forum in some modules and Announcements in other modules. This one-way forum for staff to communicate to students will be titled Announcements this academic year.
IT are scheduling in work to change the language string so that all one-way forums display with the title - Announcements
When staff switch Edit mode off, occasionally the edit icons remain visible and the module does not display in view mode.
Turn Edit mode on again and then switch if off and the module will display in view mode.
There is a new feature in Moodle 4.5 where assignment extension date displays in calendar. This works as expected, but the extension date does not display in the timeline.
There is an open ticket on this issue in Moodle tracker.
Rollovers and imports are failing where the Journal activity in available in the source module.
Students cannot complete a group Assignment activity if group visibility is set to hidden or only see own membership.
This is expected behaviour, students need to be able to view the group membership to participate in a group activity.
Groups that are Hidden or set to only see own membership cannot be used by staff to filter an Assignment for marking.
This is expected behaviour. Ensure groups are set to visible if you want to use them to filter assignment submissions for multiple markers.
Some staff users are reporting issues in reordering activities on Module dashboards with multiple rows.
IT are currently investigating this issue. If you find that the order you set the Activities to display is not as you set, then log a ticket with your preferred order and the Module dashboard will be reset.
If you uncheck the Enable option from the Available from date in a Video Assignment, it will display an open date of 1 January 1970 on the module page.
Also if you uncheck the Enable option for the Due Date setting it will display a Due Date of 1 January 1970 in the module page.
Ensure you keep the Available from and Due Date options checked in the Video Assignment activity and add a date to each of these fields.
Editing Quiz questions in Quiz preview does not immediately display the changes to the question or options.
This is being worked on by Moodle. For a much better question editing experience, open the Quiz, select the link to Questions in the contextual navigation menu. This lists all questions available in the Quiz. Scroll to the relevant question and select the edit (cog) icon to make your changes. Alternatively, you can edit your question in the Question bank.
Staff enrolled as Programme Administrators (module level) display in the Participants page.
This is expected behaviour. Staff are enrolled as Programme Administrators to manage a programme of modules. In Moodle 4, they are auto enrolled directly onto the modules to provide access to module search and filter features.
Echo is not recognising a very small minority of Moodle staff accounts. When you add a Lecture Capture activity and select the Open in new window link to connect Echo to Moodle you may be presented with a login screen. Your university credentials do not work to log in.
This was escalated to Echo360 who say that if the Moodle account is new but an Echo360 account already exists then as a security precaution they ask the user to link the new Moodle account with their local Echo360 password. Once the accounts are linked you will not be prompted again.
Select Open in new window again from Moodle 4. You may be presented with the Echo login screen again. Enter the password you reset and you can connect Moodle to Echo. You will not be asked to log in to Echo360 again.
Programme Administrators and E-Learning Admins may receive an error message - No permission to agree to the policies on behalf of this user - when logging in as a user.
This is expected behaviour. You can only log in as another user if they have previously logged in to Moodle 4. Users need to accept the privacy and cookies policy on first login. If these policies are not accepted, then you cannot log in as that user.
Modules from 2022/23 were imported by IT and the Created by column in Question bank displays as Admin user.
This is expected behaviour. The questions remain editable by staff.
We have found a number of issues with the new player for mobile users.
We have logged the issue with IT for escalation to our supplier Kaltura.
Moodle Assignments only display in the Timeline block for staff if the Remind me to grade by date has been enabled. Deadlines for other assessments display for staff. All deadlines display in the Timeline block for students.
This is expected behaviour for the Moodle Assignment activity.
There are inconsistencies in the navigation when using different elements of the Quickmail block.
Not currently fixable. Navigation workarounds are available in the Quickmail guide.
Unable to add a new section to large module.
This is not a bug. Moodle only supports 100 sections/subsection per module. You will have to delete any additional sections/subsections.
Joint School (which is the first Moodle category) displays as the Page name when Programme Administrators and E-Learning Administrators enrolled at category level complete a search.
IT are investigating if the page name can be changed.
Programme Administrators and E-Learning Administrators enrolled at category level may not be able to search for "Programme" at category level.
This is being investigated by IT. Search for another term within the module name to locate the module.
A very recent error has popped up when E-Learning Admins try to preview questions in Question bank.
Issue assigned to IT. This is only impacting staff in the E-Learning Admin role. The work-round for the moment is to try any of the following methods: Comment on the Quiz question in the Question bank, Edit the Quiz question in the Question bank or preview the Quiz activity.
When you select the Export option from Grades it defaults to Checklist even if there is no Checklist activity on the module.
The ordering cannot be changed and as modules use the Checklist activity and report, this option displays first. Open the Export as drop-down menu to select your preferred download option.
Links in module summaries and in activity descriptions in the central column of modules are displaying with red text and not blue with an underline.
IT implemented a fix.
When a user selects back on the browser they are returned to the top of the module rather than to the section in which the resource/activity that they were reviewing is located.
This issue has been resolved in Moodle 4.3 which the University will include as part of its update in July 2025. Please note if you use the module link in the breadcrumb trail to return to the module page you will return to the top of the module.
